Chris Schoppy

President & CEO
Chief Technology Officer

Triangle Cloud Consulting, Inc.

Key responsibilities include leading engineering and DevOps teams, driving adoption of modern cloud and infrastructure-as-code practices, establishing best practices for reliability, security, and compliance, and evaluating new technologies and vendor partnerships. Supports pre-sales and client engagements by providing technical leadership and ensuring solutions meet performance, cost, and operational requirements.

Senior AWS DevOps Engineer

The Effiency Network

Key responsibilities include building and managing infrastructure using Infrastructure as Code (e.g., Terraform, CloudFormation), developing and maintaining CI/CD pipelines, optimizing AWS environments for performance, cost, and security, and supporting monitoring, logging, and incident response. Collaborates closely with development, security, and operations teams and provides technical leadership and mentoring to other engineers.

IT Manager
Lead Infrastructure Architect

Think Through Learning

Responsible for overseeing and supporting the organization’s on-premises and hybrid infrastructure built on VMware and Microsoft technologies. Ensures the stability, security, and performance of core systems while leading day-to-day IT operations and infrastructure planning. Key responsibilities include managing VMware virtualization platforms, Microsoft Windows Server environments, Active Directory, Office 365, Linux and related services; leading infrastructure upgrades and lifecycle management; and ensuring backup, disaster recovery, and security best practices are followed. Supervises IT staff, manages vendors, and aligns technology operations with business needs.

Microsoft Exchange Administrator

Robert Half Technology / ReedSmith, LLP

Ensured the availability, performance, and security of email services while supporting users and integrating Exchange with core Microsoft infrastructure. Key responsibilities include administering Exchange 2003 servers, managing mailboxes and public folders, monitoring system health and backups, troubleshooting mail flow and client connectivity issues, and maintaining integration with Active Directory and Windows Server. Supported legacy upgrades, coexistence, and migration planning to newer messaging platforms.

Systems Management Administrator

A.C. Coy Company / BNY Mellon

Responsible for deploying, monitoring, and maintaining operating system and application patches to ensure system security and reliability across enterprise environments. Focused on protecting systems from known vulnerabilities while maintaining system uptime and stability. Key responsibilities included managing patch deployment using tools such as Microsoft Systems Management Server (SMS), Windows Server Update Services (WSUS), and vendor-provided update mechanisms; testing patches prior to deployment; scheduling maintenance windows; and tracking patch compliance. Troubleshooting of patch failures, supporting change management processes, and coordinating with security and infrastructure teams.

Remote Systems Engineer

ThermoFisher (Formerly Fisher Scientific)

Administered, maintained, and supported Windows Server 2003 systems in production environments. Managed and supported Microsoft Exchange Server 2003, including mail flow, storage, backups, and recovery. Performed system monitoring, performance tuning, and capacity planning for legacy servers. Troubleshooting and resolved OS, Exchange-, and infrastructure-related issues remotely. Applied approved patches, updates, and configuration changes while minimizing risk to legacy systems. Managed Active Directory, Group Policy, DNS, DHCP, and legacy authentication services. Performed backup, restore, and disaster recovery operations for Windows and Exchange servers. Documented system configurations, procedures, and incident resolutions. Collaborated with security, compliance, and application teams to support legacy workloads. Assisted with migration planning, system isolation, or coexistence strategies (where applicable). Provided on-call or after-hours support as required.

Senior Systems Engineer

Precision Response Corporation (PRC)

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Support Center Analyst

CDI Corporation / Alcoa NADC

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Field Engineer

OmniCell Technologies

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Senior Systems Engineer

Communications & Commerce (CommComm)

Responsible for designing, implementing, and maintaining the technology infrastructure that supported large-scale inbound and outbound outsourced call center operations. Ensured high availability and performance of telephony, network, and server systems critical to 24×7 customer contact services. Supported PBX and ACD platforms, CTI integrations, voice and data networks, and Windows and UNIX-based servers, worked closely with operations, telecom carriers, and vendors to minimize downtime and supported service-level agreements. Responsibilities included system monitoring, capacity planning, troubleshooting complex issues, implementing upgrades and changes, and maintaining documentation to ensure reliable, scalable call center operations in a high-volume production environment.

Support Center Analyst

TEK Systems / Allegheny Energy

Provided front-line technical support for a public electric utility, ensuring the reliable operation of information systems that support power generation, transmission, distribution, and corporate operations. This role served as the primary point of contact for employees experiencing hardware, software, network, or application issues, delivered timely problem resolution in a mission-critical, 24×7 environment. Supported desktop systems, utility-specific applications, and enterprise platforms, logged and tracked incidents using ticketing systems, followed established escalation procedures, and coordinated with engineering, operations, and vendors. Emphasis placed on system availability, regulatory compliance, and customer service to support safe, continuous delivery of electric service.

Technical Support & NOC Analyst

Stargate.net, Inc.

Responsible for monitoring, maintaining, and supporting dial-up and early broadband network infrastructure in a 24×7 Internet Service Provider environment. Focused on ensuring network availability, reliability, and performance across routers, switches, modems, and server systems supporting customer connectivity, email, and web services. Responded to alarms, troubleshooting of network and access issues, coordinated with carriers and vendors, and escalated outages as needed to minimize customer impact. Worked in a fast-paced, command-center setting and provided first-line technical support, documentation of incidents, and helped keep the growing Internet online during a period of rapid expansion and evolving technology.

NetWare Administrator
IBM Classroom LAN Administration System Admin.
IBM Mainframe Operator & Programmer
BBS/ISP System Operator

Various Volunteer and Non-Paid Positions

Ensured reliable operation of classroom networks, centralized control of student workstations, and efficient delivery of instructional software and resources. Key responsibilities included installing, configuring, and maintaining the IBM CLASS server and client software; managing user accounts, class sessions, and workstation policies; deploying and updating applications across classroom PCs; and monitoring system performance during instructional use. Provided technical support to instructors, troubleshoots workstation and network issues, and maintained underlying LAN infrastructure, typically based on DOS/Windows PCs and Novell NetWare. Ensured reliable connectivity, file and print services, user access, and system uptime in a mixed DOS, Windows, and UNIX-like environment. Key responsibilities included administering Novell NetWare servers (user accounts, NDS/bindery, file and print services), managing BBS software and message bases, configuring and maintaining dial-up modem banks, terminal servers, and remote access systems, and supporting ISP services such as email, UUCP, Usenet, FTP, and web hosting. Managed IP addressing, routing, DNS, and basic firewalling, as well as hardware maintenance for servers, modems, and networking equipment. Responsible for developing, maintaining, and supporting enterprise applications running on IBM mainframe and AS/400 (IBM i / OS/400) platforms. Key responsibilities included designing, coding, testing, and maintaining applications using COBOL, RPG II/III/IV, CL, PL/I and Assembler. Wrote and maintained JCL and job schedules; and supporting batch and online processing. Worked with databases such as DB2, VSAM, and native AS/400 files, and supported transaction processing systems including CICS. Additional duties included troubleshooting production issues, performance tuning, supporting system upgrades, and collaborating with operations and users.